Nis Frome

3 Steps for Effective Decision-Making

May 5, 2021

As far as adages go, it’s true that you generally can’t have a project that achieves speed, cost, and quality. Something has to give. But that’s okay..

Your Customers Don’t Care if You Use Qual or Quant Data

April 8, 2021

As research and product leaders, we tend to obsess over how the sausage is made. This makes sense as innovation is our craft and mixed method..

All Research is Biased. Here’s What to do About it

March 30, 2021

All research is biased. Phone and online surveys suffer from sampling bias. Analytics may not work on visitors who have ad blockers. Averages can..

Bursting Bubbles: Why You Need to Talk to the Customers You Don’t Have

February 10, 2021

Your business needs to grow. There’s only a certain amount of growth you can get from the customers you have. Odds are you need new customers. And if..

My Three Favorite Product Management Tools

February 3, 2021

Many product management tools are, effectively, collaboration tools. Roadmapping tools and project management tools are workflow tools to drive..